Hi All,

Anywhere i can have the comparison between Solution Manager 7.1 vs Solution Manager EHP1 interm of functional and technical area?

Information for Solution Manager 7.1 is just limited, what i can get is just some release info from SAP teched Sapphire.

Appreciate if anyone can share the differences between the two release.

Cheers,

Thanks,

Nicholas Chang.

Hello, Can any one let me know what I should download to use the .sim file. Pls provide with the link.

Appreciate your reponse.

Regards

Bob C

Hello,

we had a Solman 7.01 with a running Wily EM 8.2.3.5. We upgraded our SolMan to 7.1 SP4 and I would like to move to Wily EM 9.1.0.0. But I am running in some trouble - hope I can get some hints here:

1) Old EM was installed in /usr/sap/PS1/ccms/wilyintroscope. Wily_Introscope_V9_Installation_Guide_for_SAP.pdf tells me to install EM 9 to /usr/sap/ccms/apmintroscope. I did this successfully - EM is installed an running. But: When I call Introscope Workstation from Workcenter I get the message that all configured Enterprise Managers are offline. When I got the the url http://<solman>:8081/workstation?host=<solman>&port=6001 wily starts and I can see the triages etc.

So I think that something is wrong with my config but I can not get solman_setup to take my values - I tried "Import existing installation" a few times - without success. (Maybe I should install to the old directory wilyintrosope - but if it is changed there should be a reason [btw: what is the reason?] and I would like to follow the standard ...)

2) I saw that with SolMan 7.1 SP4 you can do a remote installation of wily EM. Did anybody succeed with that? I run in the problem that ca-eula.txt is not valid because it is not accepted - but definitly I changed reject to accept.

Thanks for any hints!

Frank E. Seidel

Hi

We are upgrading Solution Manager from 7 Ehp1 SPS 24 to 7.1 SPS 8

During the Execution roadmap, the phase XPRAS_AIMMRG errored out.

XPRASUPG.ELG is as follows:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

XPRA ERRORS and RETURN CODE in SAPR702XPRA90000073.SOL

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A4 EENHANCEMENT 481 Class pool "CL_IM_CFX_ECN_STATUS_TRANS" of BAdI implementation "CFX_ECN_STATUS_TRANS" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_CFX_ECN_UNLOCK" of BAdI implementation "CFX_ECN_UNLOCK" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_CFX_EXT_ASSIGN_ROLE" of BAdI implementation "CFX_EXT_ASSIGN_ROLE" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_CFX_EXT_USER_CHANGE" of BAdI implementation "CFX_EXT_USER_CHANGE" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_CFX_EXT_USER_CREATE" of BAdI implementation "CFX_EXT_USER_CREATE" has been repaired

A2EEENHANCEMENT 474 Multiple active implementations for filter value "SMUM_USR_CREATE_POST" definition " "

A4 EENHANCEMENT 481 Class pool "CL_IM_CFX_EXT_USER_CRE_POS" of BAdI implementation "CFX_EXT_USER_CRE_POS" has been repaired

A2EEENHANCEMENT 474 Multiple active implementations for filter value "SMUM_USER_DELETE" definition " "

A4 EENHANCEMENT 481 Class pool "CL_IM_CRM_CURRENCY_CTR" of BAdI implementation "CRM_CURRENCY_CTR" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_CRM_DB_MODE" of BAdI implementation "CRM_DB_MODE" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_CRM_DLV_CORR_APO" of BAdI implementation "CRM_DLV_CORR_APO" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_CRM_DRM_CATGUID_BADI" of BAdI implementation "CRM_DRM_CATGUID_BADI" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_CRM_EEW_ACTIVITY_H" of BAdI implementation "CRM_EEW_ACTIVITY_H" has been repaired

A2EEENHANCEMENT 475 Multiple active implementations for definition "HRALE00INBOUND_IDOC"

A4 EENHANCEMENT 481 Class pool "CL_IM_CRM_PS_INC_281_288" of BAdI implementation "CRM_PS_INC_281_288" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_CRM_PS_SOC_SXP_R3A" of BAdI implementation "CRM_PS_SOC_SXP_R3A" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_CRM_PS_SUPR_PPF" of BAdI implementation "CRM_PS_SUPR_PPF" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_CRM_PURCH_CONT_HEAD_CND" of BAdI implementation "CRM_PURCH_CONT_H_CND" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_CRM_PURCH_CONT_I_CND" of BAdI implementation "CRM_PURCH_CONT_I_CND" has been repaired

A2EEENHANCEMENT 475 Multiple active implementations for definition "HRALE00INBOUND_IDOC"

A4 EENHANCEMENT 481 Class pool "CL_IM_CRM_P_HRALE" of BAdI implementation "CRM_P_HRALE" has been repaired

A2EEENHANCEMENT 475 Multiple active implementations for definition "HRALE00INBOUND_IDOC"

A4 EENHANCEMENT 481 Class pool "CL_IM_PROV_DURATION" of BAdI implementation "PROV_DURATION" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_PROV_DURATION_UNIT" of BAdI implementation "PROV_DURATION_UNIT" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_PROV_LEVEL" of BAdI implementation "PROV_LEVEL" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_PRP_ACO_ORG_UNITS" of BAdI implementation "PRP_ACO_ORG_UNITS" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_PRP_CP_BUFFER" of BAdI implementation "PRP_CP_BUFFER" has been repaired

A2EEENHANCEMENT 475 Multiple active implementations for definition "HRALE00INBOUND_IDOC"

A4 EENHANCEMENT 481 Class pool "CL_IM_RMPS_AUT_KEY_DOD" of BAdI implementation "RMPS_AUT_KEY_DOD" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_RMPS_CASE_FCODE_S" of BAdI implementation "RMPS_CASE_FCODE_S" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_RPM_BUPA_ATTRIBUTES" of BAdI implementation "RPM_BUPA_ATTRIBUTES" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_RPM_CPROJECT_INT" of BAdI implementation "RPM_CPROJECT_INT" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_RPM_CP_BUFFER" of BAdI implementation "RPM_CP_BUFFER" has been repaired

A2EEENHANCEMENT 475 Multiple active implementations for definition "HRALE00SPLIT_INBOUND"

A4 EENHANCEMENT 481 Class pool "CL_IM_RRM_CP_HRALE" of BAdI implementation "RPM_CP_HRALE" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_RPM_FES_ORG_CHANGES" of BAdI implementation "RPM_FES_ORG_CHANGES" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_RPM_MSP_INT" of BAdI implementation "RPM_MSP_INT" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_RPM_PLMPS_INT" of BAdI implementation "RPM_PLMPS_INT" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_RPM_PROJ_CUST_WORKFLOW" of BAdI implementation "RPM_PROJ_CUST_WF" has been repaired

A2EEENHANCEMENT 475 Multiple active implementations for definition "HRALE00INBOUND_IDOC"

A4 EENHANCEMENT 481 Class pool "CL_IM_UWS_SAP_SEM_BPS_TEST" of BAdI implementation "UWS_SAP_SEM_BPS_TEST" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_VBC_SECSTORE_APPL" of BAdI implementation "VBC_SECSTORE_APPL" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_WSSEC_SECSTORE_HNDL" of BAdI implementation "WSSEC_SECSTORE_HNDL" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_IM_XI_SPI_AS" of BAdI implementation "XI_SPI_AS" has been repaired

A4 EENHANCEMENT 481 Class pool "CL_XI_SPI_TOOL" of BAdI implementation "XI_SPI_TOOL" has been repaired

2EEPU133 Errors occurred during post-handling "AFTER_IMP_SXCI" for "SXCI" "L"

3 EPU135 "AFTER_IMP_SXCI" belongs to package "SECE"

2EEPU136 The errors affect the following components:

2EEPU137    "BC-DWB-CEX" ("Customer Enhancements")

1 ETP111 exit code           : "8"

>>> PLEASE READ THE REPORT DOCUMENTATION OF THE REPORTS MENTIONED ABOVE <<<

XPRAs are application reports that run at the end of an upgrade.

Most XPRA reports have a report documentation that explains what

the report does and how errors can be corrected.

Call transaction se38 in the SAP system, enter the report name,

select 'Documentation' and click the 'Display' button.

>>> The problematic XPRAs are mentioned in messages of type PU132 above <<<

SAP note 1835882 seems to be relevant, although for other objects. Can an expert help we out with this error?

regards

AKD

Hi Gurus,

          I've been trying to configure solman_setup in solman 7.1. In system preparation->prepare landscape->select SLD->configure SLD Data supplier, its throwing error "Error: Not able to load Function AGS_SISE_SET_CTC_STATUS (cause:Name or password is incorrect (repeat logon)).: step UME client".

       I've selected solman SLD as central SLD and also added ECC sld to it in the previous step. I dono which user in this step its pointing. I've checked the solman_admin user and slddsuser, sldapiuser it all exists in solman. Why this error throws and which user it is pointing and in which server? solman or ECC??

   I don have any clue guys. I've to complete these configurations to configure MOPZ. I need MOPZ urgently. Please help me guys and guide me how to proceed.

Thanks and Regards,

Santhosh Kumar.

Hello,

we had a Solman 7.01 with a running Wily EM 8.2.3.5. We upgraded our SolMan to 7.1 SP4 and I would like to move to Wily EM 9.1.0.0. But I am running in some trouble - hope I can get some hints here:

1) Old EM was installed in /usr/sap/PS1/ccms/wilyintroscope. Wily_Introscope_V9_Installation_Guide_for_SAP.pdf tells me to install EM 9 to /usr/sap/ccms/apmintroscope. I did this successfully - EM is installed an running. But: When I call Introscope Workstation from Workcenter I get the message that all configured Enterprise Managers are offline. When I got the the url http://<solman>:8081/workstation?host=<solman>&port=6001 wily starts and I can see the triages etc.

So I think that something is wrong with my config but I can not get solman_setup to take my values - I tried "Import existing installation" a few times - without success. (Maybe I should install to the old directory wilyintrosope - but if it is changed there should be a reason [btw: what is the reason?] and I would like to follow the standard ...)

2) I saw that with SolMan 7.1 SP4 you can do a remote installation of wily EM. Did anybody succeed with that? I run in the problem that ca-eula.txt is not valid because it is not accepted - but definitly I changed reject to accept.

Thanks for any hints!

Frank E. Seidel

Hi All,

Anywhere i can have the comparison between Solution Manager 7.1 vs Solution Manager EHP1 interm of functional and technical area?

Information for Solution Manager 7.1 is just limited, what i can get is just some release info from SAP teched Sapphire.

Appreciate if anyone can share the differences between the two release.

Cheers,

Thanks,

Nicholas Chang.

Hi All,

Wondering why my host monitoring in system monitoring is greyed out? I managed to get Technical Systems, Database and others work well but not Host Monitoring.

I checked SAPHOSTAGENT is running fine, DAA and wily as well. Also, all updated to latest version. Template assigned to Host monitoring as well. All troubleshooting and logs leaves no clue.

Any idea as i've run out of ideas.....

Cheers,

Nicholas Chang

Dear Experts,

I have problem in transferring collection data from PRD to solman which will be generated to become EWA report. The Collection data was failed to be transfered to solman thru RFC with the following message:

> ping failed to SM_SLMCLNT600_BACK

> Error when opening an RFC connection

> data transfer aborted: error in destination SM_SLMCLNT600_BACK

> Error transferring session data to SM_SLMCLNT600_BACK

> Maximum number of retries reached ( 0003 ) 6000000000424 0000000625 EWALERT SolMan for 2008100916

I already set the RFC properly with good test connection and successfully remote logon to and from PRD system and vice versa.

Before such problem exist, i got problem with 'service definition' and already solved by implementing note 727998, and now i have problem with the RFC connection.

Is it related to non and unicode system? Since my solman system is unicode and PRD system is non-unicode, but we never got such problem before.

Please assist me to resolve it as the report is urgently required by our Management.

Thanks in advance.

kind Regards,

Rudi

Hello Everyone,

I'm building a brand new Solution Manager system using version 7.1.  We have fully installed and patched the system, both the Java and ABAP stacks, applied the SLD updates and all suggested config.  We are having a problem on the final step of the basic config or the Configure Automatically step.

Most of the functions are running successfully but the "Setup BW" (CCMSBI_RUN_SETUP_IN_BTC ) job is failing with the error: BI_NOT_READY. 

Below is the error information in detail:

Message

A failure occured while calling CCMSBI_RUN_SETUP_IN_BTC at ABAP Host=<Hostname> sys=00 client=001 admUser=DDIC rfcUser=SMD_RFC

  Details

A failure occured while calling CCMSBI_RUN_SETUP_IN_BTC at ABAP Host=<Hostname> sys=00 client=001 admUser=DDIC rfcUser=SMD_RFC

!! Exception : BI_NOT_READY(Abap cause=/<SID>CLNT001/LS//RSSEND////)

  Exception

com.sap.mw.jco.JCO$AbapException: (126) BI_NOT_READY: BI_NOT_READY

at com.sap.mw.jco.MiddlewareJRfc$Client.execute(MiddlewareJRfc.java:1512)

at com.sap.mw.jco.JCO$Client.execute(JCO.java:3937)

at com.sap.mw.jco.JCO$Client.execute(JCO.java:3570)

at com.sap.sup.admin.setup.SolManRfcAdapter.ccmsBiSetup(SolManRfcAdapter.java:114)

at com.sap.sup.admin.setup.ManagingServices.ccmsBiSetup(ManagingServices.java:2495)

at com.sap.sup.admin.setup.SetupStep.runExec(SetupStep.java:567)

at com.sap.sup.admin.setup.SetupStep.execute(SetupStep.java:445)

at com.sap.smd.agent.plugins.remotesetup.SapInstance.setup(SapInstance.java:674)

at com.sap.sup.admin.setup.ws.SetupWrapper._diagSetup(SetupWrapper.java:279)

at com.sap.sup.admin.setup.ws.SetupWrapper.diagSetup(SetupWrapper.java:21)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sap.engine.services.webservices.runtime.JavaClassImplementationContainer.invokeMethod(JavaClassImplementationContainer.java:76)

at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:174)

at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:81)

at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:90)

at SoapServlet.doPost(SoapServlet.java:51)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

I cannot find any error messages that would indicate why creating this job is failing.  Does anyone have any ideas?

Thank you for your assistance.

James

Hi All,

We are configuring SAP Solution Manager 7.1

I have few doubts regarding Wily Introscope.

1. Is it necessary to install Wily Introscope on SAP SOLMAN 7.1?

2. Is it installed already with SOLMAN or need to be installed manually?

3. I need details about licensing policy of Wily Introscope.

4. If it is necessary to install please provide suitable link for installing it.

and I have one more question.

We getting waring message for Single Sign On and WEB Services Logical Port Creation in Managed System Configuration Step No. 8 Configure Automatically.

Shall we proceed with warning. or it needs to be fully performed without warning.

Please guide us.

Thanks & Regards,

Ishan

Dear Gurus,

Greetings...

We implemented Solution Manager 7.1 in our landscape and we need to configure EWA for our production Systems.

Can any one guide me how to configure Early Watch Alerts.

Thanks in advance.

Regards,

D M Reddy

Hi,

If one of you can help me with some advices about how to configure Wily Agent on my Solution Manager.

First I want to let you know all steps that I performed until now:

1. Configuring SM (Solution Manager) using TX Solman_setup

2. Using [Wily Introscope Guide|https://websmp105.sap-ag.de/~sapdownload/011000358700001995842008] I performed the followings steps:

     2.1. Installed Wily Enterprise Manager, started and this working fine (I am able to connect using Wily Workstation) on SM

     2.2. On SM (the same host as  Wily Enterprise Manager) I performed the following steps in order to install Wily agent

            2.2.1. First I tried to install this agent using automatic method:

                      a. Enabled Maintenance Mode on SMD from TX solman_workcenter>Overview>Common Tasks>Agent       Administration>and here I checked the radio button Maintenance Mode

                      b. Deployed ISAGENTSMD801_01-10007435.SCA using SDM (/usr/sap/ZSP/DVEBMGS00/SDM/program/RemoteGui.sh)

                      c. Disable Maintenance Mode on SMD.

                      d. According to Wily Introscope Guide at page 19 when I try to go to Diagnostics Setup  Managed Systems

                      Introscope Agent here I am not able to see the agent running. In my case the agent has the red flag (SMD    agent is not running).

                       e. Ca you tell me what if there I have to do another configuration than the steps listed in Wily Introscope Guide?

                        I think my Wily Introscope agent in not running, but I don't know exactly what I have to to to start up this agent.

                       f. Can you please tell me the difference between SMD agent and Wily agent?

             2.2.2. If the above automatic SMD installation was not working I tried the manual installation listed at page 21.

                       a.I extracted the ISAGENTSTD02_0-10007435.SAR to /usr/sap/ccms

                       b.I changet the following in /usr/sap/ccms/wily/IntroscopeAgent.profile

                               introscope.agent.enterprisemanager.transport.tcp.host.DEFAULT=my IP address

                               introscope.agent.agentNameSystemPropertyKey=ZSP_Wily_Agent

                      c. I configured the JVM AutoProbe.

                                Because my JAVA is IBM Java VM 1.4.2 (SR1x) x86_64 I followed the note 1149214 to create Create AutoProbe Connector, and after that I added the following JAVA parameters using configtool in: cluster-data>Instance_ID42052>server_ID42052>General (tab)>Java Parameters

                           -Xbootclasspath/p:/usr/sap/ccms/wily/connectors/connector.jar:/usr/sap/ccms/wily/Agent.jar

                           -Dcom.wily.introscope.agentProfile=/usr/sap/ccms/wily/IntroscopeAgent.profile

                           -Dcom.wily.introscope.agent.agentName=ZSP_Wily_Agent

                           -Dcom.wily.autoprobe.prependToJVMRuntimePath=/usr/lib64/jvm/java/jre/bin/j9vm/jclSC14/classes.zip

                     d. After I added the bellow parameters and restarted the JAVA stack using TX SMICM>Administration>J2EE Instance local > Send Soft Shutdown>With Restart my JAVA engine didn't started, but if I will remove the above parameters the JAVA engine start up fine.

Can you please correct if I am wrong in my above steps that I performed in order to install and configure WIily Introscope Agent on my Solution Manager host. And can you please give me the complete steps that I have to do in order to have this agent running fine?

Thank you,

best regards,

Florin Radulea

Hello Guys,

Has anyone here worked with SAP TAO?

What is the deal about working with it integrated with Solution Manager?

Does anyone has any explanation material?

Tks,

Lucas

Hi,

I'm installing the SAP Solution Manager and the installation stopped in this point.

I tried to find some solution in the forum but i didn't find. So someone can help me?

The error in sapinst is :

An error occurred while processing option SAP Solution Manager 7.1 Support Release 1 > SAP Systems > Sybase ASE > Central System > Central System( Last error reported by the step: Instance DS1/DVEBMGS00 reached state SHUTDOWN after having state STARTING. Giving up.). You can now:

Choose Retry to repeat the current step.

Choose Log Files to get more information about the error.

Stop the option and continue with it later.

Log files are written to /tmp/sapinst_instdir/SOLMAN71/SYSTEM/SYB/CENTRAL/AS.

The file sapinst_loginrequirer.log is this:

SAPInst calls the LogInquirer because of an error in execution of step |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Start|ind|ind|ind|ind|3|0|start.

  Call block:CallBackInCaseOfAnErrorDuringStepExecution

is validator: true

Could not get property IDs of the JavaScript object.

FJS-00010  Could not get value for property .

A problem occurs during execution the LogInquirer callback. SAPinst will switch back to the standard behavior.

And the last part of sapinst_dev.log is :

Starting DS1/DVEBMGS00 [ABAP: STARTING]. Elapsed time: 0:10 minutes...

NWDialogInstance.getRunningState(20, 10)

NWDialogInstance._initState()

NWDialogInstance._initState() done

NWDialogInstance.getABAPState()

NWDialogInstance._getRunningState(ABAP)

NW.getABAPMsConnection(MS_WAS)

NW.getABAPMsConnection() done: MsConnection(VES2011, 3900, MS_WAS)

Connect to message server (VES2011/3900) succeeded.

Disconnect from message server (VES2011/3900) succeeded.

NWInstance.getMyName()

NWInstance.getMyName() done: VES2011_DS1_00

NWDialogInstance._getRunningState() done: STARTING

NWDialogInstance.getABAPState() done: STARTING

NWDIState(NWCentralInstance(DS1/DVEBMGS00/VES2011), 20, 10, STARTING, undefined, undefined)

NWInstState(NWCentralInstance(DS1/DVEBMGS00/VES2011), 20, 10, undefined)

NWInstState() done

NWDIState() done

NWDialogInstance.getRunningState() done: ABAP: STARTING

NWDIState.assertStateProgress(ABAP: STARTING)

NWDIState._assertABAPStateProgress(STARTING, STARTING)

NWDIState._assertABAPStateProgress() done

NWDIState._assertJavaStateProgress(undefined, undefined)

NWDIState._assertABAPStateProgress() done

NWDIState.assertStateProgress() done

NWInstState.getElapsedString()

NWInstState.getElapsedString() done: 0:20

NWInstance.allProcessesStarted()

NWInstance._callSAPControl(false, [GetProcessList])

NWInstance(DVEBMGS00/VES2011)._callSAPControlUnchecked(false, [GetProcessList], false)

NWInstance(DVEBMGS00/VES2011)._callSAPControlUncheckedOutput(false, [GetProcessList], false, false, undefined)

NW.getSAPControlPath()

NW.getSAPControlPath() done: /usr/sap/DS1/SYS/exe/run/sapcontrol

NWInstance(DVEBMGS00/VES2011).isRunningLocally()

NWInstance.isServiceClustered()

NWInstance._getParameter(isServiceClustered)

NWInstance._getParameter() done: Property(isServiceClustered, false)

NWInstance.isServiceClustered() done: false

NetworkMgt.isHostLocal(ves2011)

NetworkMgt.isHostLocal(ves2011) done: true

NWInstance(DVEBMGS00/VES2011).isRunningLocally() done: true

Node sapcontrol_DS1_DVEBMGS00.log already exists.

account user="root" uid="0" exists with parameter gid="0"

account user="root" uid="0" exists with parameter gid="0"

account user="root" uid="0" exists with parameter gid="0"

account user="root" uid="0" exists with parameter gid="0"

A child process has been started. Pid = 8159

Output of /usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function GetProcessList is written to the logfile sapcontrol_DS1_DVEBMGS00.log.

Child process 8159 returned 0

Execution of the command "/usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function GetProcessList" finished with return code 0. Output:

25.02.2013 16:30:03

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

msg_server, MessageServer, GREEN, Running, 2013 02 25 16:29:45, 0:00:18, 8085

disp+work, Dispatcher, YELLOW, Running but Dialog Queue info unavailable, 2013 02 25 16:29:45, 0:00:18, 8086

igswd_mt, IGS Watchdog, GRAY, Stopped, , , 8087

NWInstance._callSAPControlUncheckedOutput() done: 0

NWInstance._callSAPControlUnchecked() done: 0

NWInstance._callSAPControl() done: 0

NWInstance.allProcessesStarted() done: false

NWDIState.isRunning()

NWDIState.isRunning() done: false

NWDIState.assertTimeout()

NWDialogInstance.getMaxWaitTime(true)

NWDialogInstance.getMaxWaitTime() done: 1200

NWDIState.assertABAPTimeout(600)

NWDIState.assertABAPTimeout() done

NWDIState.assertTimeout() done

Starting DS1/DVEBMGS00 [ABAP: STARTING]. Elapsed time: 0:20 minutes...

NWDialogInstance.getRunningState(30, 10)

NWDialogInstance._initState()

NWDialogInstance._initState() done

NWDialogInstance.getABAPState()

NWDialogInstance._getRunningState(ABAP)

NW.getABAPMsConnection(MS_WAS)

NW.getABAPMsConnection() done: MsConnection(VES2011, 3900, MS_WAS)

Connect to message server (VES2011/3900) succeeded.

Disconnect from message server (VES2011/3900) succeeded.

NWInstance.getMyName()

NWInstance.getMyName() done: VES2011_DS1_00

NWDialogInstance._getRunningState() done: SHUTDOWN

NWDialogInstance.getABAPState() done: SHUTDOWN

NWDIState(NWCentralInstance(DS1/DVEBMGS00/VES2011), 30, 10, SHUTDOWN, undefined, undefined)

NWInstState(NWCentralInstance(DS1/DVEBMGS00/VES2011), 30, 10, undefined)

NWInstState() done

NWDIState() done

NWDialogInstance.getRunningState() done: ABAP: SHUTDOWN

NWDIState.assertStateProgress(ABAP: SHUTDOWN)

State of instance DS1/DVEBMGS00 changed from ABAP: STARTING to ABAP: SHUTDOWN.

NWDIState._assertABAPStateProgress(STARTING, SHUTDOWN)

NWException thrown: nw.progress.startupFailed:

Instance DS1/DVEBMGS00 reached state SHUTDOWN after having state STARTING. Giving up.

Function setMessageIdOfExceptionMessage: nw.progress.startupFailed

CJS-30105  Instance DS1/DVEBMGS00 reached state SHUTDOWN after having state STARTING. Giving up.

JS Callback has thrown unknown exception. Rethrowing.

A child process has been started. Pid = 8163

Child process 8163 returned 0

A child process has been started. Pid = 8164

Child process 8164 returned 0

FCO-00011  The step start with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Start|ind|ind|ind|ind|3|0|start was executed with status ERROR ( Last error reported by the step: Instance DS1/DVEBMGS00 reached state SHUTDOWN after having state STARTING. Giving up.).

CKdbTableContainerImpl::syncToContainerFile start ...

after creating out stream

CKdbTableContainerImpl::syncToContainerFile stop ...

Target node does not exist and (mode & ISyNode::MISSING) ==> I will copy/move.

Moved /tmp/sapinst_instdir/SOLMAN71/SYSTEM/SYB/CENTRAL/AS/__instana_tmp.xml to /tmp/sapinst_instdir/SOLMAN71/SYSTEM/SYB/CENTRAL/AS/__instana_tmp.18.xml

Creating file /tmp/sapinst_instdir/SOLMAN71/SYSTEM/SYB/CENTRAL/AS/__instana_tmp.xml.

A child process has been started. Pid = 8165

Child process 8165 returned 0

A child process has been started. Pid = 8166

Child process 8166 returned 0

SAPInst calls the LogInquirer. The output of the LogInquirer can be found in file sapinst_loginquirer.log.

<html> <head> </head> <body> <p> An error occurred while processing option <i>SAP Solution Manager 7.1 Support Release 1 > SAP Systems > Sybase ASE > Central System > Central System( Last error reported by the step: Instance DS1/DVEBMGS00 reached state SHUTDOWN after having state STARTING. Giving up.)</i>. You can now: </p> <ul> <li> Choose <i>Retry</i> to repeat the current step. </li> <li> Choose <i>Log Files</i> to get more information about the error. </li> <li> Stop the option and continue with it later. </li> </ul> <p> Log files are written to <code>/tmp/sapinst_instdir/SOLMAN71/SYSTEM/SYB/CENTRAL/AS</code>. </p> </body></html>

Waiting for an answer from GUI

An error occured and the user decided to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Start|ind|ind|ind|ind|3|0|start".

and the last part of sapinst.log is:

INFO 2013-02-25 16:29:31.716

Disconnect from message server (VES2011/3900) succeeded.

INFO 2013-02-25 16:29:31.771

Node sapcontrol_DS1_DVEBMGS00.log already exists.

INFO 2013-02-25 16:29:31.793

Output of /usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function GetInstanceProperties is written to the logfile sapcontrol_DS1_DVEBMGS00.log.

INFO 2013-02-25 16:29:32.215

Execution of the command "/usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function GetInstanceProperties" finished with return code 0. Output:

25.02.2013 16:29:32

GetInstanceProperties

OK

property, propertytype, value

Process List, NodeWebmethod, GetProcessList

Access Points, NodeWebmethod, GetAccessPointList

Current Status, NodeWebmethod, GetAlertTree

Open Alerts, NodeWebmethod, GetAlertTree

Syslog, NodeWebmethod, ABAPReadSyslog

Queue Statistic, NodeWebmethod, GetQueueStatistic

ABAP WP Table, NodeWebmethod, ABAPGetWPTable

ICM, NodeURL, HTTP://VES2011:8000/sap/admin/public/index.html

ICM Threads, NodeWebmethod, ICMGetThreadList

ICM Connections, NodeWebmethod, ICMGetConnectionList

ICM Cache, NodeWebmethod, ICMGetCacheEntries

ICM Proxy Connections, NodeWebmethod, ICMGetProxyConnectionList

ABAP DB Connection, Attribute, Database=SYBASE,DBHost=VES2011,DBName=DS1,DBPort=4901

Protected Webmethods, Attribute, ABAPAcknowledgeAlerts,ABAPGetWPTable,ABAPReadRawSyslog,ABAPReadSyslog,AnalyseLogFiles,Bootstrap,ConfigureLogFileList,CreateSnapshot,DeleteSnapshots,EnqGetLockTable,EnqGetStatistic,EnqRemoveLocks,GetAccessPointList,GetAlerts,GetAlertTree,GetEnvironment,GetLogFileList,GetProcessParameter,GetQueueStatistic,GetStartProfile,GetTraceFile,GetVersionInfo,ICMGetCacheEntries,ICMGetConnectionList,ICMGetProxyConnectionList,ICMGetThreadList,InstanceStart,InstanceStop,J2EEControlCluster,J2EEControlComponents,J2EEControlProcess,J2EEDisableDbgSession,J2EEEnableDbgSession,J2EEGetApplicationAliasList,J2EEGetCacheStatistic,J2EEGetCacheStatistic2,J2EEGetClusterMsgList,J2EEGetComponentList,J2EEGetEJBSessionList,J2EEGetProcessList,J2EEGetProcessList2,J2EEGetRemoteObjectList,J2EEGetSessionList,J2EEGetSharedTableInfo,J2EEGetThreadCallStack,J2EEGetThreadList,J2EEGetThreadList2,J2EEGetThreadTaskStack,J2EEGetVMGCHistory,J2EEGetVMGCHistory2,J2EEGetVMHeapInfo,J2EEGetWebSessionList,J2EEGetWebSessionList2,ListDeveloperTraces,ListLogFiles,ListSnapshots,OSExecute,ParameterValue,ReadDeveloperTrace,ReadLogFile,ReadSnapshot,RestartInstance,RestartService,RestartSystem,SendSignal,SetProcessParameter,ShmDetach,Shutdown,Start,StartSystem,Stop,StopService,StopSystem,WebDispGetServerList,MtChangeStatus,MtCustomizeWrite,MtDbsetToWpsetByTid,MtDestroyMarkNTry,MtReset,PerfCustomizeWrite,ReadDirectory,ReadFile,ReadProfileParameters,Register,SnglmgsCustomizeWrite,SystemObjectSetValue,ToolSet,ToolSetRuntimeStatus,TriggerDataCollection,Unregister,UtilAlChangeStatus

CentralServices, Attribute, YES

StartPriority, Attribute, 2

SAPSYSTEM, Attribute, 00

SAPSYSTEMNAME, Attribute, DS1

SAPLOCALHOST, Attribute, VES2011

INSTANCE_NAME, Attribute, DVEBMGS00

IGS, NodeURL, http://VES2011:40080

Webmethods, Attribute, Start,InstanceStart,Bootstrap,Stop,InstanceStop,Shutdown,ParameterValue,GetProcessList,GetStartProfile,GetTraceFile,GetAlertTree,GetAlerts,RestartService,StopService,GetEnvironment,ListDeveloperTraces,ReadDeveloperTrace,RestartInstance,SendSignal,GetVersionInfo,GetQueueStatistic,GetInstanceProperties,OSExecute,ReadLogFile,AnalyseLogFiles,ListLogFiles,GetAccessPointList,GetSystemInstanceList,StartSystem,StopSystem,RestartSystem,AccessCheck,GetProcessParameter,SetProcessParameter,ShmDetach,GetNetworkId,GetSecNetworkId,RequestLogonFile,CreateSnapshot,ReadSnapshot,ListSnapshots,DeleteSnapshots,ABAPReadSyslog,ABAPReadRawSyslog,ABAPGetWPTable,ABAPAcknowledgeAlerts,J2EEGetProcessList,J2EEGetProcessList2,J2EEControlProcess,J2EEGetThreadList,J2EEGetThreadList2,J2EEGetThreadCallStack,J2EEGetThreadTaskStack,J2EEGetSessionList,J2EEGetWebSessionList,J2EEGetWebSessionList2,J2EEGetCacheStatistic,J2EEGetCacheStatistic2,J2EEGetApplicationAliasList,J2EEGetVMGCHistory,J2EEGetVMGCHistory2,J2EEGetVMHeapInfo,J2EEGetEJBSessionList,J2EEGetRemoteObjectList,J2EEGetClusterMsgList,J2EEGetSharedTableInfo,J2EEGetComponentList,J2EEControlComponents,ICMGetThreadList,ICMGetConnectionList,ICMGetCacheEntries,ICMGetProxyConnectionList,WebDispGetServerList,EnqGetLockTable,EnqRemoveLocks,EnqGetStatistic

INFO 2013-02-25 16:29:33.014

Node sapcontrol_DS1_DVEBMGS00.log already exists.

INFO 2013-02-25 16:29:33.036

Output of /usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function Stop is written to the logfile sapcontrol_DS1_DVEBMGS00.log.

INFO 2013-02-25 16:29:33.096

Execution of the command "/usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function Stop" finished with return code 0. Output:

25.02.2013 16:29:33

Stop

OK

INFO 2013-02-25 16:29:33.100

Connect to message server (VES2011/3900) succeeded.

INFO 2013-02-25 16:29:33.100

Disconnect from message server (VES2011/3900) succeeded.

INFO 2013-02-25 16:29:33.123

Node sapcontrol_DS1_DVEBMGS00.log already exists.

INFO 2013-02-25 16:29:33.147

Output of /usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function GetProcessList is written to the logfile sapcontrol_DS1_DVEBMGS00.log.

INFO 2013-02-25 16:29:33.211

Execution of the command "/usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function GetProcessList" finished with return code 0. Output:

25.02.2013 16:29:33

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

msg_server, MessageServer, GREEN, Running, 2013 02 25 16:26:07, 0:03:26, 6710

disp+work, Dispatcher, GRAY, Stopped, , , 6711

igswd_mt, IGS Watchdog, GRAY, Stopped, , , 6712

WARNING 2013-02-25 16:29:43.216

Connect to message server (VES2011/3900) failed: MSENILAYER.

INFO 2013-02-25 16:29:43.253

Node sapcontrol_DS1_DVEBMGS00.log already exists.

INFO 2013-02-25 16:29:43.275

Output of /usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function GetProcessList is written to the logfile sapcontrol_DS1_DVEBMGS00.log.

WARNING 2013-02-25 16:29:43.338

Execution of the command "/usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function GetProcessList" finished with return code 4. Output:

25.02.2013 16:29:43

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

msg_server, MessageServer, GRAY, Stopped, , , 6710

disp+work, Dispatcher, GRAY, Stopped, , , 6711

igswd_mt, IGS Watchdog, GRAY, Stopped, , , 6712

INFO 2013-02-25 16:29:43.856

Node sapcontrol_DS1_DVEBMGS00.log already exists.

INFO 2013-02-25 16:29:43.877

Output of /usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function Start is written to the logfile sapcontrol_DS1_DVEBMGS00.log.

INFO 2013-02-25 16:29:44.269

Execution of the command "/usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function Start" finished with return code 0. Output:

25.02.2013 16:29:44

Start

OK

WARNING 2013-02-25 16:29:44.274

Connect to message server (VES2011/3900) failed: MSENILAYER.

INFO 2013-02-25 16:29:44.296

Node sapcontrol_DS1_DVEBMGS00.log already exists.

INFO 2013-02-25 16:29:44.317

Output of /usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function GetProcessList is written to the logfile sapcontrol_DS1_DVEBMGS00.log.

WARNING 2013-02-25 16:29:44.344

Execution of the command "/usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function GetProcessList" finished with return code 4. Output:

25.02.2013 16:29:44

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

INFO 2013-02-25 16:29:54.349

Connect to message server (VES2011/3900) succeeded.

INFO 2013-02-25 16:29:54.441

Disconnect from message server (VES2011/3900) succeeded.

INFO 2013-02-25 16:29:54.469

State of instance DS1/DVEBMGS00 changed from ABAP: UNKNOWN to ABAP: STARTING.

INFO 2013-02-25 16:29:54.490

Node sapcontrol_DS1_DVEBMGS00.log already exists.

INFO 2013-02-25 16:29:54.513

Output of /usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function GetProcessList is written to the logfile sapcontrol_DS1_DVEBMGS00.log.

INFO 2013-02-25 16:29:54.680

Execution of the command "/usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function GetProcessList" finished with return code 0. Output:

25.02.2013 16:29:54

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

msg_server, MessageServer, GREEN, Running, 2013 02 25 16:29:45, 0:00:09, 8085

disp+work, Dispatcher, YELLOW, Running but not connected to Message Server, 2013 02 25 16:29:45, 0:00:09, 8086

igswd_mt, IGS Watchdog, GRAY, Stopped, , , 8087

INFO 2013-02-25 16:30:03.685

Connect to message server (VES2011/3900) succeeded.

INFO 2013-02-25 16:30:03.685

Disconnect from message server (VES2011/3900) succeeded.

INFO 2013-02-25 16:30:03.716

Node sapcontrol_DS1_DVEBMGS00.log already exists.

INFO 2013-02-25 16:30:03.739

Output of /usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function GetProcessList is written to the logfile sapcontrol_DS1_DVEBMGS00.log.

INFO 2013-02-25 16:30:03.803

Execution of the command "/usr/sap/DS1/SYS/exe/run/sapcontrol -prot NI_HTTP -nr 00 -function GetProcessList" finished with return code 0. Output:

25.02.2013 16:30:03

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

msg_server, MessageServer, GREEN, Running, 2013 02 25 16:29:45, 0:00:18, 8085

disp+work, Dispatcher, YELLOW, Running but Dialog Queue info unavailable, 2013 02 25 16:29:45, 0:00:18, 8086

igswd_mt, IGS Watchdog, GRAY, Stopped, , , 8087

INFO 2013-02-25 16:30:13.808

Connect to message server (VES2011/3900) succeeded.

INFO 2013-02-25 16:30:13.809

Disconnect from message server (VES2011/3900) succeeded.

INFO 2013-02-25 16:30:13.813

State of instance DS1/DVEBMGS00 changed from ABAP: STARTING to ABAP: SHUTDOWN.

ERROR 2013-02-25 16:30:13.886

CJS-30105  Instance DS1/DVEBMGS00 reached state SHUTDOWN after having state STARTING. Giving up.

ERROR 2013-02-25 16:30:14.59

FCO-00011  The step start with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Start|ind|ind|ind|ind|3|0|start was executed with status ERROR ( Last error reported by the step: Instance DS1/DVEBMGS00 reached state SHUTDOWN after having state STARTING. Giving up.).

INFO 2013-02-25 16:30:14.395

Creating file /tmp/sapinst_instdir/SOLMAN71/SYSTEM/SYB/CENTRAL/AS/__instana_tmp.xml.

INFO 2013-02-25 16:38:51.749

An error occured and the user decided to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Start|ind|ind|ind|ind|3|0|start".

INFO 2013-02-25 16:38:56.900

Working directory changed to /tmp/sapinst_instdir/SOLMAN71/SYSTEM/SYB/CENTRAL/AS

What must I do to continue the installation?

Thanks

Leonor

Hi!

Where can I get the SAP Tutor Recorder and the SAP Tutor Editor to create own .sim files?

Thank you!

Hi,

When trying to configure System Monitoring error occured.

SOLMAN SETUP -> TECHNICAL MONITORING -> SYSTEM MONITORING -> TEMPLATE

MAINTENANCE

Please find the screenshot in the attachment

Also during the BI Monitoring, we got error.

SOLMAN SETUP -> TECHNICAL MONITORING -> BI MONITORING -> Configure BO Job

Monitor

Hi All,

Wondering why my host monitoring in system monitoring is greyed out? I managed to get Technical Systems, Database and others work well but not Host Monitoring.

I checked SAPHOSTAGENT is running fine, DAA and wily as well. Also, all updated to latest version. Template assigned to Host monitoring as well. All troubleshooting and logs leaves no clue.

Any idea as i've run out of ideas.....

Cheers,

Nicholas Chang

Hello,

we had a Solman 7.01 with a running Wily EM 8.2.3.5. We upgraded our SolMan to 7.1 SP4 and I would like to move to Wily EM 9.1.0.0. But I am running in some trouble - hope I can get some hints here:

1) Old EM was installed in /usr/sap/PS1/ccms/wilyintroscope. Wily_Introscope_V9_Installation_Guide_for_SAP.pdf tells me to install EM 9 to /usr/sap/ccms/apmintroscope. I did this successfully - EM is installed an running. But: When I call Introscope Workstation from Workcenter I get the message that all configured Enterprise Managers are offline. When I got the the url http://<solman>:8081/workstation?host=<solman>&port=6001 wily starts and I can see the triages etc.

So I think that something is wrong with my config but I can not get solman_setup to take my values - I tried "Import existing installation" a few times - without success. (Maybe I should install to the old directory wilyintrosope - but if it is changed there should be a reason [btw: what is the reason?] and I would like to follow the standard ...)

2) I saw that with SolMan 7.1 SP4 you can do a remote installation of wily EM. Did anybody succeed with that? I run in the problem that ca-eula.txt is not valid because it is not accepted - but definitly I changed reject to accept.

Thanks for any hints!

Frank E. Seidel

Hi,

I'm trying to install download manager (to download OSS notes) onto my new Windows 7 PC.  I have installed Java 2 Runtime Environment SE v1.4.2_18 and downloaded the Download Manager from the SAP marketplace.

It installs with no errors but when I try and run it nothing happens, nothing opens, no messages.

This is currently working on my old Windows XP patch 3 PC.

I have tried to run Download Manager in compatibility mode, but nothing happens.  Tech services have looked at the event manager but there are no useful errors.

I've uninstalled it and re-installed it 3 times as well as trying several versions of Java.

Has anyone else had this problem?  Can anyone suggest anything I haven't tried?

Thanks,

Gill